As vacation trends change, we want owners and guests to feel that their needs and expectations are anticipated and surpassed every time they stay with us.
Don Harrill has been chief executive officer of Orange Lake Resorts since 2005, leading the organization to years of consecutive record growth and becoming a key voice within the timeshare industry.
Don arrived to Orange Lake Resorts with more than three decades of experience in the hospitality industry, eight of those at the helm of industry-leading timeshare organizations Trendwest Resorts and Hilton Grand Vacations Company. Prior, he had spent 20 years with Hilton Hotels Corporation. During that time, he rose from general manager of Hilton Franchise Hotels in Florida and Michigan to regional senior vice president for its southeastern U.S. franchise hotel operations. This culminated with a position as executive vice president of Hilton Inns, Inc. and its 225-hotel franchise network. There, Don introduced new brand, product and service guidelines that earned his organization the top industry ranking among all hotel franchise systems for four straight years.
Don is the past chairman of the board of directors of the American Resort Development Association (ARDA) and has been a member since 1995. Don continues to lead the fight for fair and equitable government regulation of the timeshare market to protect owners and maintain ongoing industry health. He is a member of the Christel House board of directors and has also held various membership positions within The Urban Land Institute and the lodging industry. He is a graduate of the Harvard Business School Executive Program and attended Cornell University and the University of New Hampshire.